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Founded in Toronto in 1991, The Business Depot Ltd. is Canada's largest supplier of office supplies, business machines, office furniture and business services for the small business and home office customer.

The company is an everyday low price retailer. The chain operates stores in all provinces across Canada under the banners STAPLES Business Depot and BUREAU EN GROS.

The company has over 13,500 employees serving customers through 300 office superstores, catalogue, and e-commerce. STAPLES Business Depot/BUREAU EN GROS is committed to making shopping easy by offering customers three ways to shop - online, by catalogue and in - store.

For store hours, locations and to obtain more information, visit www.staples.ca

   
   
   
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Question:

I want to set up my business in two areas of the world - how can I do that?

Answer:

In this case, the business owner travelled from Mexico to Canada regularly - and was buying some real estate in Mexico to set up her Reiki healing studio.  She currenly had one in Canada that she wanted to maintain as well. 

This poses several issues as it relates to keeping clients.  A good marketing plan is needed in both areas to help this be a successful venture.

The solutins offered were
  • ensure you market in advance of arriving in one country or the other via emails and other marketing programs
  • offer customer appreciation and referral programs
  • book appointments well in advance
  • have auto-responer reminders for appointments
  • partner with other complimentary services to ekeep businesses opne 12 months of the year
In such a moble culture - traveling and spending time in each several different areas will pose special cahllenges. Good planning and incorporating partnerships into your vntures will alleviate 'down' time and lost revenue.


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